Return policy

Adult products are personal hygiene products, please check for quality problems before use. Once the product has been used, it will not be replaced! Please pay attention to buyers, please read the product description carefully before purchasing. Adult products in foreign countries are toys for adults, and they are perceptual consumer goods. The same rice feeds hundreds of people. The perception of the same product will be different for each person. It is only a subjective description or the effect does not meet personal expectations. Requests for returns and other reasons We have no way to accept it. Our product descriptions come from the official website. If there is any difference between the received product and the official picture, and the customer feels that it is not suitable for use, our store can only provide a replacement instead of a refund (the replacement product must keep the packaging Original and unused, otherwise it will not be accepted). Buyers are reminded to consider carefully according to their own situation and purchase rationally. The use effect of adult products varies from person to person, and everyone's judgment standards are also different. We can only guarantee to provide genuine products, and inform some of the customer's feedback information to friends who come to shop, and strive to let friends buy what suits them. product. All the products sold come from regular channels, and there are no fake or shoddy products. Please rest assured to buy! If you have any questions, please contact the owner for inquiries, we will answer you warmly and thoughtfully. Care for your health, care for your sex, please buy genuine products.

Return steps:

The Money Back Guarantee is designed to provide buyers with confidence that they will not buy inferior imitations that are flooding the market If the customer finds that the machine fails to start after purchasing the product, or the product is wrong, please follow the steps below to inquire
1.1 Please call our store staff to check whether the product is used correctly
1.2. If it is confirmed that the goods are wrongly delivered, please follow the method (2)
1.3. If it is determined that the product is faulty, please follow the method (3)
1.4. After the store receives the returned or exchanged goods, it can immediately arrange a replacement. If the replacement value is lower than the original purchase, the balance will not be refunded.

2. If the delivery customer receives the goods, it is found that there is a wrong delivery and needs to be replaced
2.1. Please call our store staff to confirm that there is an error in the delivery of the goods
2.2. If it is confirmed that the goods have been delivered incorrectly, please bring the receipt and the goods to our store for replacement, or send them back to our store by express delivery for replacement. (Shipping is solely the responsibility of the buyer)
2.3. For reshipped goods, the shipping fee shall be responsible by the company. 

3. If after receiving the goods, it is found that there is a fault and needs to be replaced
3.1. Please call our store staff to confirm the product failure
3.2. If it is confirmed that the product is faulty, please bring the receipt and the product to our store to replace the product.
3.3. If it is confirmed that the product is faulty, the customer will send it back to our store for replacement by express delivery. (All shipping costs are solely the responsibility of the buyer)
3.4. All faulty products can only be replaced once for free. Customers are required to check whether the product is in good condition when replacing at the store, and will not be replaced once they go out.
3.5. All faulty products can only be replaced once for free. If the customer chooses express delivery to return or exchange the product, the customer will automatically waive the right to check the product status, and will not be replaced once it is sent.

In order to avoid disputes, all bad goods are returned or exchanged in our store. We do not accept returns by delivery, please be sure to identify them in person before making a replacement. If it must be returned by mail, it is equivalent to accepting the statement in 3.5.

If you choose to send the goods back, the customer shall bear all the damage and loss in transportation.

After confirming that the above conditions are met, please fill in the form on the website

Return application

After receiving the form, our colleagues will contact you, please wait patiently